First Call - Survivor Assistance

Lifetime Survivor Assistance

AFBA is committed to the life cycle needs of our members & has seen how vital First Call’s services can be for your surviving family. AFBA has negotiated a special discounted price for AFBA members, saving you almost 20% off of the regular retail price.

First Call Services:

Claims initiation and representation, including:
     Defense Finance and Accounting Service (DFAS)
     Department of Veterans Affairs (VA)
     Office of Personnel Management (OPM)
     Commercial Life Insurance Companies
Facilitates prompt receipt of benefits from appropriate organizations.
Notification to key military associations and military academies.
Special discounts on funeral services and products
(average funeral savings of approximately $650).
A detailed survivor assistance information kit guiding your loved ones in dealing with loss.
Expert personalized audit of benefits.
Ensures your family receives a handcrafted flag case and your memorial flag.
Facilitates letter to your spouse from the President of the U.S. commemorating your military service.
Annual newsletter notifying survivors of legislative changes to benefits and lifetime assistance from credentialed benefit counselors.

Several Convenient Payment Plans

Payment Plan	Member	Non- Member
One-Time Payment	$855	$1,026
Deferred Plan *Available to only AFBA members who are 65 yrs of age and older.* Payment will be deducted from AFBA life insurance policy at time of death.	$175 down $915 from death benefit ($1,090 total)	n/a

TESTIMONIALS:

“...Without [First Call’s] help, I would not have known what to do upon the passing of my husband...” — Ruby C.

“I wish every military wife would be able to call on you when help is needed.” — Betty D.

Who Will Help
When You Are Gone?

COMPASSIONATE, EXPERT GUIDANCE
Just one call and the First Call Team will handle all of the complicated paperwork involved in securing your family’s benefits—serving as their personal advocate to ensure benefits are received quickly and accurately.

LET US BE YOUR CHAMPION
First Call’s advocates are experts at securing your entitlements. First Call will conduct a personalized audit to determine which benefits are due and then will fight for your spouse’s maximum entitlements.

LIFETIME SUPPORT
First Call provides an annual newsletter keeping your spouse up-to-date on the latest government benefit information. First Call has credentialed benefit counselors available to answer questions and assist in any problems that might arise during the remainder of your spouse’s life.

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