Policy Cancellation Moratoriums

The AFBA / 5Star Life family extend deepest sympathies to all those affected by the recent storms and flooding. We are heartened by and appreciate the valiant efforts of all the first responders, National Guard members, and caring neighbors currently assisting those in need, and our thoughts and prayers are with the communities and individuals who have endured loss

If you have any questions about the below, please contact Customer Service toll free at 1-800-776-2322.

Special Notice for Ohio Policyholders

In response to the severe storms and heavy rains that have recently affected parts of Ohio, the Governor of the State of Ohio has declared a State of Emergency. Consequently, we will observe a moratorium period and suspend termination of life insurance policies for all those affected. The State of Emergency began March 7 and ends May 24, 2018. Insureds residing in the affected counties will not lose coverage due to non-payment of premiums during this period. Please note, premiums are due after the period expires unless extended.

We will continue to closely monitor events as they unfold, identifying additional counties, following any directives from the department of insurance or governor’s office, and offering our full support to those impacted in the weeks and months to come.

Affected counties: Columbiana, Jefferson, Belmont, Monroe, Washington, Athens, Meigs, Gallia, Lawrence, Scioto, Adams, Brown, Clermont, Hamilton, Hocking, Jackson, Muskingum.