AFBA > Tools & Resources > Insurance News > Ongoing Mail Delays

Ongoing Mail Delays

We are aware of ongoing mail delays by the United States Postal Service and want to ensure you keep your coverage and don’t lose it due to mail delays. As a reminder, you have alternative options to submit payments: 

  • Visiting the member portal, where you can pay via credit card or eCheck (checking account withdrawal)
  • Calling our automated phone payment system available 24/7, 877-495-7031

If you have any concerns that your coverage is about to lapse or may have lapsed due to mail delays, we are here to help. Please contact our customer service team at


Thank you for being a member.