You may view the bios of all Board members by clicking here. We are grateful for their leadership and oversight and encourage all members to vote online. Simply login to the Member Portal and click the Vote button. We will announce the results at the annual members meeting.
You are invited to attend AFBA’s Annual Members Meeting. Join us on Friday, the 23rd of June, at 10:00 AM for light refreshments, a short presentation and Q & A on the state of AFBA. The meeting will be held in the AFBA Building, 909 N. Washington Street, Alexandria, VA 22314. To attend, call the RSVP hotline at 1-800-776-2322 ext. 2009 or email [email protected].
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New Claims System to Better Serve You
We are pleased to share with you that we have achieved a significant milestone that enables us to enhance our service to our members: we launched a new claims processing system, Fineos.
Fineos is an industry leading claims management system that enhances the member experience through improved communication, automation, personalization, and proactive claim management. We are excited to have this new tool at our disposal to help deliver the best possible service to members and beneficiaries.
Life insurance is a promise, a promise that we will be here for you and your family when you need us. Paying claims efficiently and compassionately is the moment of truth when we deliver on that promise.
Member Portal. This secure, online platform gives you 24/7 access to important policy information. In addition to improved layout and design, you will notice we have also added new functionality. Please note that if you have not logged in to our website in a while, for security reasons, you may have to register again.
Consolidated Account Access Once you log in, you have access to all your active policies on a single, personalized screen. You can quickly set up a one-time online bill payment, set up recurring payments, manage your profile, and download policy related forms.
Mobile-Friendly Design You now have full access to all of the site’s features from any device, including your desktop computer, smartphone, tablet or any other mobile device. The responsive design of the new portal presents all site features in a user-friendly format.
Keep Current
We want to stay in touch with you! It’s important to keep us informed whenever you change your address, telephone number, or email addresses.
Do we have the correct, most recent beneficiaries for your life insurance? It’s critical to ensure that we have the most current beneficiary designations for you on file so that you know that the true beneficiary receives your life insurance proceeds. Have you recently gotten married? Did you have a child? Did a family member have a name change? Please let us know! Call 1-800-776-2322 to have a new beneficiary form sent to you or download one from our website.
Save Time
Did you know that you have different ways to pay your bill and manage your account? Try our quick and easy payment options on our website or through our automated phone option. If you prefer to talk to a representative, Customer Service has recently expanded the staffing on our payments line. Please call 1-800-776-2322 and choose option 1 for Customer Service then remain on the line and wait for the next prompt. Press 1 to make a payment with a representative.
Long-Term Care Insurance: Help Protect Your Financial Freedom
You can receive a free consultation from a long term care insurance specialist dedicated to serving AFBA members. A short conversation can help you determine if this planning is right for you.
AFBA chose LTCI Partners, LLC to provide members with this service. They have access to many leading companies to shop and compare benefits and help you own meaningful benefits that fit your needs and budget – including exclusive AFBA member pricing.
Take a look at what PenFed offers and decide which program is right for you. Visit PenFed.org/AFBA or call 1-800-247-5626 to learn more.
AFBA Members are Invited to Apply for Auto Loans from PenFedPenFed’s Auto Lending programs provide the flexibility and all the extras you seek as you try to do better with your finances:
New car financing available up to 110% of MSRP – including taxes, title and tags
Used car loans available up to 110% of NADA Avg. retail value
No down payment required
Convenient online application process
Various lending terms available
If you’re thinking about buying a car, why wait? Visit PenFed.org/AFBA
Emergency Assistance Plus Provides a Crucial Safety Net
Any time you have an accident or sudden illness while traveling away from home Emergency Assistance Plus (EA+), offered through AFBA, provides a crucial safety net that helps pay for emergency medical transportation expenses your health or travel insurance generally will NOT cover. With more than 20 assistance benefits, EA+ steps in to provide Medical Evacuation, Medical Assistance, Travel Assistance, and Assistance for Companions.
We put together a package of essential support services. All of which are vital in an emergency and made available to you at a bargain price. This package is far below what you’d likely pay on your own so sign up today.
TRICARE Supplement Insurance Plan: Helping to Meet the Needs of the Military Community
Are you a military retiree using TRICARE? If so, read on to find out why TRICARE supplement insurance is a smart choice. Although TRICARE offers comprehensive insurance coverage, it’s important to note that it does not cover every costly expense a military retiree or their family may face.
TRICARE holders who would like some peace of mind of being covered regardless of what type of health care costs they may incur should look no further than a TRICARE supplement plan. TRICARE supplement will help reduce out-of-pocket expenses that are left behind by TRICARE and as a result may help secure your family’s financial future.
TRICARE Supplement Candidates
TRICARE supplement insurance is especially useful to military retirees and their families who use TRICARE as their primary form of insurance coverage.
If a TRICARE holder suffers from a serious illness or accident, he or she is responsible for unexpected out-of-pocket expenses to pay for hospital stays, surgeries, specialists and more. A TRICARE Supplement policy can help pay for these costly, unforeseen out-of-pocket expenses.
Features of the AFBA TRICARE Supplement Plan
TRICARE prescription copayments are increasing. Fortunately, the reimbursement amount with an AFBA TRICARE supplement plan, also increases in order to eliminate the burden of higher medical expenses. Out-of-pocket, doctor and hospital cost shares can also be paid for or reduced, depending on the type of TRICARE you hold. When you choose a TRICARE supplement, you also have the flexibility of choosing any TRICARE authorized provider anywhere in the world.
Help Protect Your Financial Future and Enroll in the AFBA TRICARE Supplement Today
You can’t predict the future but you can prepare for it. By choosing an AFBA TRICARE supplement plan, you help ensure that you and your family will be protected financially in the event of any health issue that may come your way. To learn more about TRICARE supplement and to enroll, call 1-800-638-2610 or visit https://www.afba-tricare.com/.
Do you follow AFBA on Facebook and Twitter? If not, you’re missing out on interesting articles, videos, and infographics on a variety of topics. We focus on matters important to our members, particularly, veterans and first responders, but there are also general interest posts on things like resume writing and life insurance education